SquareOps

SRE Services in Chicago

Ensure uptime, scalability, and performance with SquareOps’ Site Reliability Engineering (SRE) services — built for fast-growing businesses in Chicago.

Managed SRE

What are Managed Cloud Services & Site Reliability Engineering (SRE)?

Managed Cloud Services provide round-the clock performance, security, and availability for modern businesses. Our Managed DevOps Services leverage automation, observability, and proactive incident resolution to optimize your cloud environment.

By implementing Site Reliability Engineering (SRE) principles, we help organizations maintain highly available, secure, and efficient cloud operations while reducing downtime and improving system reliability.

At SquareOps, We Designed for businesses in Chicago that depend on uninterrupted cloud operations, this solution ensures mission-critical workloads stay optimized, secure, and always available—with 24/7 monitoring and response.

Why SRE Matters for Chicago Businesses

With Chicago emerging as a thriving hub for tech startups, SaaS platforms, and enterprise innovation, maintaining high availability, system performance, and uptime is no longer optional — it’s essential.

Traditional infrastructure teams often struggle with unplanned downtime, alert fatigue, and inefficient incident handling. SRE bridges the gap between development and operations by applying engineering principles to infrastructure and operations tasks — ensuring scalability, reliability, and automation.

Whether you’re running microservices on Kubernetes or scaling a monolith in AWS, SquareOps delivers SRE solutions customized for Chicago-based teams that need 99.99% reliability.

SquareOps Services

Comprehensive SRE Services for Unmatched Reliability

Our 24/7 Managed SRE Service is designed to ensure your platform’s reliability, scalability, and performance around the clock. We offer a complete range of services aimed at optimizing infrastructure management, incident response, automation, and security.

Cloud Infrastructure Management

Our Cloud Operations services manage existing cloud resources, including compute, storage, and networking, ensuring seamless operation. We handle provisioning new resources and environments, scaling based on demand, and managing access through IAM. Backup management, database performance monitoring, and disaster recovery support are key components, guaranteeing your infrastructure remains secure and resilient.

Site Reliability Operations (SRE)

We offer proactive monitoring of latency, traffic, and errors to maintain optimal cloud performance. Our Infrastructure-as-Code (IaC) management using Terraform, Helm, and CloudFormation automates operations. We help review and optimize cloud costs, ensure capacity planning, and perform well-architected reviews to maintain system reliability and scalability.

Incident Management

For Incident Management, our service includes 24/7 on-call support and alert response to minimize downtime. We focus on incident identification and documentation, ensuring thorough tracking of issues. Our process includes escalation and communication with relevant teams for faster resolution, followed by complete incident closure and detailed reporting and reviews. We adhere to strict SLA guidelines, ensuring timely response and resolution for all incidents to maintain business continuity.

Security Operations

Our comprehensive security services include regular security reviews, compliance management, OS and database patching, firewall management, and vulnerability scanning. We ensure a robust defense for your cloud environment, offering on-call support for incident identification, escalation, and resolution, all managed under strict SLAs for effective response and documentation.

Application Release Management

We manage CI/CD pipelines to ensure smooth releases, addressing pipeline issues, and implementing rollback and deployment strategies. With coordinated release management, database change control, and post-deployment monitoring, our team ensures feature rollouts and application changes happen seamlessly without disruption to the production environment.

Platforms We Support

Our solutions are built to support AWS, Google Cloud, Azure, DigitalOcean, and Linode. The architectures are designed with portability to prevent vendor lock-in while natively integrating with each provider’s offerings, ensuring you get the best of both worlds

platform we support

Tools We Use

We use a vast array of tools, from cloud-native offerings to powerful open-source solutions, covering all aspects of cloud and DevOps. Our stack includes tools for Configuration Management, CI/CD, Infrastructure Automation, GitOps, Code Quality Scanning, Code Security Scanning, Load Testing, Chaos Testing, Blue-Green Deployments, Cost Management, Observability, Tracing, and Telemetry.

We utilize cutting-edge tools such as Terraform and Kubernetes to provide cloud solutions built for the future. Our solutions integrate natively with version control systems like GitHub and Bitbucket, support container management through Helm, and work with databases such as MySQL and PostgreSQL.

Why SquareOps is the Right Partner for Your SRE Needs?​

SquareOps offers proactive SRE services that go beyond traditional support. With our blend of automation, DevOps best practices, and 24/7 monitoring, we ensure your systems are always up and running. Tailored to your unique needs, we help you achieve operational excellence with minimal disruptions.

24/7

Service Desk Support

Flexible

Subscription Plans

Mature ITSM

IT Service Management

Mature ITSM

IT Service Management

Knowledge Base

Knowledge Base

We maintain detailed incident logs, essential documentation like runbooks, recovery procedures, and architectural documentation, ensuring quick access to actionable information

Data Driven

Data-Driven

We use advanced analytics and data insights to continuously improve infrastructure performance and operational efficiency

Customer-Centricity

Advanced Tools

Leverage the latest tools and SRE principles to enhance service delivery and ensure continuous improvements with a structured roadmap

Rich Reporting

Rich Reporting

Access an extensive knowledge base with documentation, best practices, and troubleshooting guides to support self-service and enhance problem resolution

Success Stories

Testimonials

Ensure Business Continuity with 24/7 SRE Support​

Frequently asked questions

What is SquareOps, and what services do you offer?

SquareOps is a leading DevOps and cloud solutions provider. We specialize in cloud migration, infrastructure automation, security, CI/CD pipelines, and site reliability engineering (SRE) services to help businesses streamline their operations and accelerate their digital transformation.

What is the significance of 24/7 SRE support?

It ensures continuous monitoring and support to maintain system performance, availability, and security at all times.

How does SquareOps enhance system reliability with its SRE services?

Through proactive monitoring, incident management, and automation, SquareOps helps keep critical systems operational with minimal downtime.

How does your incident management process work?

The process involves proactive issue detection, logging, and rapid resolution to minimize service disruptions.

What tools does SquareOps utilize for monitoring and observability?

SquareOps leverages advanced monitoring tools like grafana , prometheus, kibana , ELK stack , loki and analytics to track performance and identify potential issues in real-time.

Can you manage multi-cloud environments?

Yes, our platform is designed to support multi-cloud environments, enabling seamless management, deployment, and security across AWS, Azure, Google Cloud, and other cloud providers.

What is the role of Site Reliability Engineering (SRE) in your services?

SRE ensures the reliability and performance of your systems through continuous monitoring, automated incident response, and proactive improvements, available 24/7.

How can businesses benefit from 24/7 SRE support?

Businesses benefit from guaranteed uptime, optimized performance, fast recovery from incidents, and enhanced security.



Does SquareOps offer customized SRE solutions?

Yes, SquareOps tailors its SRE services to meet the unique needs of each organization.

How can I get started with Squareops SRE services?

Getting started is easy! Simply contact us through our website to discuss your needs, and we’ll guide you through the process of optimizing your DevOps and cloud strategies.