SquareOps

24/7 Managed Cloud Operations (SRE)

Keep your platform running smoothly with continuous monitoring, automation, and proactive incident management—around the clock.

SRE-247
Managed SRE

What is Managed SRE?

24/7 Cloud Reliability Services offer continuous cloud support for businesses requiring round-the-clock performance, availability, and security. Through automation, observability, and proactive incident management, we help keep critical systems operational, secure, and optimized. This service is designed for organizations that rely on uninterrupted cloud operations and want to reduce downtime, prevent failures, and ensure peak cloud performance at all times.

This solution benefits businesses with mission-critical workloads, ensuring their cloud infrastructure remains reliable, available, and fully optimized 24/7.

Benefits for your business

Guaranteed Uptime

Ensure your systems stay online with minimal downtime through proactive monitoring and swift issue resolution.

Fast Recovery

Identify and resolve issues quickly for fast recovery from any disruptions to your services.

Optimized Performance

Continuously tune your infrastructure for peak performance with real-time monitoring and adjustments.

On-Demand Scaling

Effortlessly scale your resources based on business growth and demand with automated infrastructure scaling.

Enhanced Security

Strengthen security and ensure compliance with proactive patching, firewall management, and vulnerability scans.

Cost Optimization

Optimize resource usage to reduce unnecessary cloud spending without compromising performance.

Comprehensive SRE Services for Unmatched Reliability

Our 24/7 Managed SRE Service is designed to ensure your platform’s reliability, scalability, and performance around the clock. We offer a complete range of services aimed at optimizing infrastructure management, incident response, automation, and security.

Cloud Infrastructure Management

Our Cloud Operations services manage existing cloud resources, including compute, storage, and networking, ensuring seamless operation. We handle provisioning new resources and environments, scaling based on demand, and managing access through IAM. Backup management, database performance monitoring, and disaster recovery support are key components, guaranteeing your infrastructure remains secure and resilient.

Site Reliability Operations (SRE)

We offer proactive monitoring of latency, traffic, and errors to maintain optimal cloud performance. Our Infrastructure-as-Code (IaC) management using Terraform, Helm, and CloudFormation automates operations. We help review and optimize cloud costs, ensure capacity planning, and perform well-architected reviews to maintain system reliability and scalability.

Incident Management

For Incident Management, our service includes 24/7 on-call support and alert response to minimize downtime. We focus on incident identification and documentation, ensuring thorough tracking of issues. Our process includes escalation and communication with relevant teams for faster resolution, followed by complete incident closure and detailed reporting and reviews. We adhere to strict SLA guidelines, ensuring timely response and resolution for all incidents to maintain business continuity.

Security Operations

Our comprehensive security services include regular security reviews, compliance management, OS and database patching, firewall management, and vulnerability scanning. We ensure a robust defense for your cloud environment, offering on-call support for incident identification, escalation, and resolution, all managed under strict SLAs for effective response and documentation.

Application Release Management

We manage CI/CD pipelines to ensure smooth releases, addressing pipeline issues, and implementing rollback and deployment strategies. With coordinated release management, database change control, and post-deployment monitoring, our team ensures feature rollouts and application changes happen seamlessly without disruption to the production environment.

Why SquareOps is the Right Partner for Your SRE Needs?​

SquareOps offers proactive SRE services that go beyond traditional support. With our blend of automation, DevOps best practices, and 24/7 monitoring, we ensure your systems are always up and running. Tailored to your unique needs, we help you achieve operational excellence with minimal disruptions.

24/7

Service Desk Support

Flexible

Subscription Plans

Mature ITSM

IT Service Management

Mature ITSM

IT Service Management

Knowledge Base

Knowledge Base

We maintain detailed incident logs, essential documentation like runbooks, recovery procedures, and architectural documentation, ensuring quick access to actionable information

Data Driven

Data-Driven

We use advanced analytics and data insights to continuously improve infrastructure performance and operational efficiency

Customer-Centricity

Advanced Tools

Leverage the latest tools and SRE principles to enhance service delivery and ensure continuous improvements with a structured roadmap

Rich Reporting

Rich Reporting

Access an extensive knowledge base with documentation, best practices, and troubleshooting guides to support self-service and enhance problem resolution

Ensure Business Continuity with 24/7 SRE Support

Success Stories

Latest From our Blog

Latest From our Blog

Take the Next Step in Your Cloud Strategy with SquareOps.

Frequently asked questions

What is SquareOps, and what services do you offer?

SquareOps is a leading DevOps and cloud solutions provider. We specialize in cloud migration, infrastructure automation, security, CI/CD pipelines, and site reliability engineering (SRE) services to help businesses streamline their operations and accelerate their digital transformation.

What is the significance of 24/7 SRE support?

It ensures continuous monitoring and support to maintain system performance, availability, and security at all times.

How does SquareOps enhance system reliability with its SRE services?

Through proactive monitoring, incident management, and automation, SquareOps helps keep critical systems operational with minimal downtime.

How does your incident management process work?

The process involves proactive issue detection, logging, and rapid resolution to minimize service disruptions.

What tools does SquareOps utilize for monitoring and observability?

SquareOps leverages advanced monitoring tools like grafana , prometheus, kibana , ELK stack , loki and analytics to track performance and identify potential issues in real-time.

Can you manage multi-cloud environments?

Yes, our platform is designed to support multi-cloud environments, enabling seamless management, deployment, and security across AWS, Azure, Google Cloud, and other cloud providers.

What is the role of Site Reliability Engineering (SRE) in your services?

SRE ensures the reliability and performance of your systems through continuous monitoring, automated incident response, and proactive improvements, available 24/7.

How can businesses benefit from 24/7 SRE support?

Businesses benefit from guaranteed uptime, optimized performance, fast recovery from incidents, and enhanced security.



Does SquareOps offer customized SRE solutions?

Yes, SquareOps tailors its SRE services to meet the unique needs of each organization.

How can I get started with Squareops SRE services?

Getting started is easy! Simply contact us through our website to discuss your needs, and we’ll guide you through the process of optimizing your DevOps and cloud strategies.