Introduction
At Atmosly, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered DevOps platform and related services.
This policy applies to all users of Atmosly's services, including our website, mobile applications, and platform. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We collect personal information that you provide directly to us, including:
- Account Information: Name, email address, company name, and job title when you create an account
- Profile Information: Profile picture, bio, and preferences you choose to share
- Communication Data: Messages, feedback, and support requests you send to us
- Payment Information: Billing details and payment method information (processed securely by our payment partners)
Usage Information
We automatically collect certain information about your use of our services:
- Platform Usage: Features you use, deployment activities, and configuration settings
- Technical Data: IP address, browser type, device information, and operating system
- Performance Data: Response times, error logs, and system performance metrics
- Analytics: Usage patterns, feature adoption, and user behavior insights
Infrastructure Data
When you connect your infrastructure to Atmosly, we may collect:
- Configuration Data: Kubernetes manifests, deployment configurations, and infrastructure settings
- Operational Data: Logs, metrics, and performance data from your infrastructure
- Security Data: Access logs, authentication events, and security-related information
How We Use Your Information
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Provide our services | Account info, usage data, infrastructure data | Contract performance |
| Improve our platform | Usage analytics, feedback, performance data | Legitimate interest |
| Customer support | Contact info, communication data, technical logs | Contract performance |
| Security & compliance | Access logs, security events, audit trails | Legal obligation |
| Marketing (with consent) | Contact info, usage patterns | Consent |
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our platform:
- Cloud Infrastructure: AWS, Google Cloud, and Azure for hosting and storage
- Analytics: Google Analytics and Mixpanel for usage insights
- Communication: SendGrid and Intercom for customer communications
- Payment Processing: Stripe for secure payment processing
Legal Requirements
We may disclose your information when required by law, such as:
- Responding to legal requests and court orders
- Protecting our rights, property, and safety
- Investigating potential violations of our terms
- Complying with applicable laws and regulations
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such changes.
Data Security
We implement comprehensive security measures to protect your information:
🔒 Security Measures
- Encryption: All data is encrypted in transit and at rest using industry-standard protocols
- Access Controls: Role-based access control and multi-factor authentication
- Regular Audits: Security assessments and penetration testing
- Compliance: SOC 2, PCI-DSS, and GDPR compliance
- Monitoring: 24/7 security monitoring and threat detection
Your Rights and Choices
You have certain rights regarding your personal information:
Access and Control
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Export your data in a machine-readable format
Communication Preferences
- Marketing: Opt out of marketing communications
- Notifications: Control platform notifications and alerts
- Cookies: Manage cookie preferences in your browser
Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time.
International Data Transfers
Atmosly operates globally and may transfer your information to countries other than your own. We ensure appropriate safeguards are in place for international transfers:
- Standard Contractual Clauses: For transfers to countries without adequate protection
- Adequacy Decisions: For transfers to countries with recognized data protection standards
- Certification Programs: Participation in privacy shield and certification programs
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Displaying prominent notices in our platform
Your continued use of our services after any changes constitutes acceptance of the updated policy.
Questions About This Policy?
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.
Contact UsLast Updated: January 15, 2025
This policy is effective as of the date listed above.