Knowledge

Your ultimate resource for Cloud Credits, Migration Strategies, and Managed DevOps best practices

Knowledge Feb 19, 2026

L2 Support Explained: Deep-Dive Troubleshooting for Cloud & DevOps Environments

L2 Support plays a critical role in resolving complex cloud and DevOps issues through deep-dive troubleshooting and root cause analysis. Learn how Level 2 support engineers stabilize infrastructure, fix deployment failures, optimize performance, and prevent recurring incidents to ensure reliable and scalable cloud operations.

Advanced Cloud TroubleshootingL1 vs L2 SupportL2 Cloud Support

Frequently Asked Questions

Get answers to common questions about SquareOps and our services

What is SquareOps, and what services do you offer?

SquareOps is a leading DevOps and cloud solutions provider. We specialize in cloud migration, infrastructure automation, security, CI/CD pipelines, and site reliability engineering (SRE) services to help businesses streamline their operations and accelerate their digital transformation.

What industries does SquareOps serve?

Atmosly automates infrastructure management and application deployment across multiple clouds with single-click solutions, integrating security and observability into every step of the DevOps lifecycle.

What services does your cloud migration process include?

Our cloud migration services encompass planning, strategy, execution, and optimization, ensuring a seamless transition with minimal downtime and enhanced scalability.

What tools do you integrate with in your DevOps solutions?

We integrate with a wide range of industry-leading tools, including Terraform, Kubernetes, GitHub, Jenkins, Ansible, and many more, to streamline your DevOps processes and enhance productivity.

Can you manage multi-cloud environments?

Yes, our platform is designed to support multi-cloud environments, enabling seamless management, deployment, and security across AWS, Azure, Google Cloud, and other cloud providers.

What is the role of Site Reliability Engineering (SRE) in your services?

SRE ensures the reliability and performance of your systems through continuous monitoring, automated incident response, and proactive improvements, available 24/7.

How do you ensure security in your CI/CD pipelines?

We implement DevSecOps practices that integrate security at every stage of the CI/CD pipeline, ensuring that vulnerabilities are detected and remediated early in the software development lifecycle.

How can I get started with your services?

Getting started is easy! Simply contact us through our website to discuss your needs, and we'll guide you through the process of optimizing your DevOps and cloud strategies.

Success Stories

Real Results from Real Clients

See how we've helped businesses transform their infrastructure and accelerate growth with our proven solutions.

View All Case Studies

Client Feedback

What Our Clients Say

"SquareOps team is excellent in terms of understanding the problem statement and coming up with better solutions and a strong execution plan."

Öztürk Mustafa

CIO at Enovos

"A very skilled team, nice and professional. We got clear deadlines with goals. Really recommend these guys, they are professionals."

Jesper

CIO at Mathleaks

"We really appreciated the work and quality of the SquareOps team. We would absolutely recommend SquareOps to other companies."

Mike Liu

CEO at FreeFuse

"Working with SquareOps has been a great experience—their AWS DevOps engineers are highly skilled and consistently deliver strong results."

Bharvi Dixit

Director of Engineering at BatchService

"Nitin and the team went above and beyond to understand our environment and pain points. They’re highly knowledgeable and helped resolve issues our internal team was struggling to solve. Highly recommended."

Hec Heenan

Australia

"The SquareOps team is professional, skilled, and creative. They communicate clearly and consistently, and they handled several complex, months-long projects with changing requirements smoothly. A solid operation overall."

Noam Kfir

Israel